Talk to someone now about the water in your Maple Grove house
Describe the wet room in plain words. Your call goes to an independent local provider who handles flooded basements, dead sump pumps, frozen pipes, and ice dam leaks across Maple Grove and northwest Hennepin County.
- Say where the water is: the basement, a bathroom ceiling, the garage wall, or more than one floor.
- Mention whether the sump pump is running, humming, or silent, and whether the power is on.
- Say if it came in with a storm, a thaw, or from a pipe, a water heater, or a drain inside the house.
- Mention icicles at the eave or a brown ring on an upstairs ceiling in winter.
- Say whether the main shutoff is closed and whether anyone is standing in the water.
- Have the street address and a callback number ready, along with a garage or gate code if there is one.
- Call even if the carpet is only damp now and the basement smells like the lake after a rain.